All products

Business phones and VoIP

Acuuis Voice.

Good conversations start here.

A phone setup that helps customers reach the right person, wherever your team answers.

01

Fewer wrong turns.

A straightforward call flow built around the people answering.

02

Answer where work happens.

Supported desk phones, apps, and forwarding matched to each role.

03

Make the switch with a plan.

Number eligibility, cutover timing, and outage behavior checked in advance.

WHAT’S INCLUDED

A clear plan.
No guessing.

Phone compatibility, licensing, calling plans, emergency-calling locations, and support are confirmed in your quote.

Your Voice plan is built around:

  • Call-flow and opening-hours planning
  • Extensions, voicemail, and agreed routing
  • Compatible desk-phone or app setup
  • Number-port coordination where eligible
  • A planned cutover and staff handover

The final scope and any one-time or recurring charges are set out in your quote.

ACUUIS VOICE

Right for your business.
Clearly quoted.

Tell us about your people, locations, and the work you need to keep moving. We’ll put the scope and costs in a tailored quote.

Get a Voice quote

A FEW STRAIGHT ANSWERS

Before you choose Voice.

PLAIN ENGLISHDifferent questions. For the technical crowd.
Can we keep our phone number?

Usually, yes. We check whether your number can transfer, handle the required authorization, and coordinate the switch with the providers. Keep your existing service active until the transfer is confirmed and calls are tested. We'll explain the planned timing and any interruption to expect.

Can calls ring on my cell phone?

Yes. We can set up a supported mobile app or forwarding so staff can answer away from a desk. With the app, outgoing calls can show your business number. We confirm the setup, caller ID, and mobile connection before staff rely on it.

If the phones act up, who do I call?

You call Acuuis, and a technician works through the problem with you. We coordinate the fix, including internet or phone provider calls when needed. We offer 24/7 support arrangements; your plan sets the contact route, after-hours coverage, and escalation.

What happens if the power or internet goes out?

We set up supported cloud routing to mobile apps, another number, or voicemail. Mobile destinations still need a working connection. Always On can give office phones a backup internet path when the equipment has power, but calls already in progress may drop. We test the routes with you.

Can we change greetings for holidays, off-season hours, or storms?

Yes. We set up business hours, holiday schedules, and weather messages around the way your business operates. Planned changes can be scheduled ahead, and an unexpected closure can use an agreed override. We check the greeting and destination together so callers reach the right place.

Do we need new desk phones?

Not always. We check your existing phones for platform compatibility, current support, and the features you need. Compatible equipment can stay. If replacement is needed, we'll explain the reason and include the phones, setup, and any required network changes in your quote.

Want the technical version?

Explore a separate set of technical questions in Geek Mode.

Geek Mode off. Answers are in plain English.

ACUUIS COMPLETE · YOUR CUSTOMIZED BUNDLE

Bring it all together.

Choose the Acuuis products your business needs. Bring them together in one coordinated plan.

Build your Complete plan
Acuuis Complete

Your coordinated plan

CoreVoiceSecureConnectAlways OnYour choices. Your Complete plan.